Returns Policy

We want you to be 100% satsified with your goods/items if your items are faulty or mis-discribed then please return them for a full refund.

FAULTY GOODS:
If You discover the Goods are faulty, You must notify us of the defect within 7 days of the date of delivery. We may need to inspect the goods by asking you to return them to us. If we agree that the goods are faulty and that the fault was not caused by your neglect or misuse, we will happily replace, refund or repair (if possible) the faulty Goods at no cost to you. We will also refund the postage charge you incur in sending the goods back to us, please keep proof of purchase for us to issue a refund.

WRONG GOODS SENT:
If we send you the wrong item by mistake you must notify us as soon as you discover the mistake. We will ask you to return the goods to us by post and we will send you the correct items or if you prefer we will offer you a full refund.

RETURNS PROCEDURE:
Please follow the below procedure to return goods to us:

1: Please e-mail or telephone us to inform us you wish to return an item.

2. Please provide a full description of the reason for return.

3. Wrap the items in the original packaging with all tags and labels still attached etc relating to the returned goods.

4. Include your original receipt. (Without this we may not be able offer a refund).

5. Send the package with the completed Returns Note to us (see contact page for address).

Please note, we strongly advise that you use a recorded delivery service. If you do not use recorded delivery and the goods do not get delivered back to us safely, we cannot be held responsible.

6. Please allow 14 days for us to process your return. We will notify you by phone or e-mail when we have processed your return.

No returns can be processed unless these conditions are adhered to

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.